At Recharge Arena, your satisfaction is important to us. Please read our refund policy carefully before making any purchases.
Refunds are only available for in-game top-ups purchased directly from our website.
You must request a refund within 24 hours of the original purchase.
No refunds will be given for purchases made with incorrect game ID or details provided by the customer.
We may approve a refund if:
You didn’t receive the in-game items due to a technical error.
There was a payment error or transaction failure that was charged but not delivered.
To request a refund, please:
Email us at support@rechargearena.in
Include the following:
Order number
Date and time of purchase
Screenshot or proof of payment
Explanation of the issue
Once we receive your request, we will review and investigate the issue.
Refunds are not guaranteed and are only given after verification.
We may decline refunds if:
The request is outside the refund window
The claim appears to be fraudulent or invalid
If approved, your refund will be sent to the original payment method.
Some digital items or special offers may be non-refundable.
Please check product details before buying.
We encourage you to contact us first if there’s an issue.
Filing a chargeback without contacting us may result in your account being suspended or blacklisted.
If your recharge or payment fails but money is deducted, contact us within 7 days.
After verification, a refund will be sent to your original payment method.
We may update this policy from time to time. Changes will be posted on this page.
By using Recharge Arena, you agree to follow this refund policy. We're here to help you with a smooth and secure gaming top-up experience.